COVID-19 Safety Plan

Update - 21/07/2020 1:00pm

Stage 3 Restrictions are now in force at Keilor Public Golf Course 

Please note  The following changes to our previous update on 10th July 2020: 

  • Golf cart exemption

    Golf Australia have advocated for a motorised cart exemption for people over the age of 65, or people with special needs. 

    • A doctor's certificate will be required to be added to our permitted users register 

  • Face masks must be worn at all times 

    You are required to wear a face mask every time you leave your house. 😷 Please wear your mask in our clubhouse, and remove it during play if breathing starts to feel difficult. Maintain your social distancing at all times. 

    Golf Australia update (22/07/20):

    • All golfers must wear a face covering or face mask when playing golf in Metropolitan Melbourne and Mitchell Shire, unless they are affected by a relevant medical condition such as breathing difficulties (e.g. Asthma), a serious skin condition on the face, a disability or a mental health condition.

    • Players will be asked to leave the facility immediately if they are not wearing a face covering, unless they are affected by a relevant medical condition.
    • It is recommended that clubs/facilities seek a medical certificate or other proof of exemption for players who state they have a valid reason not to wear a face covering. 
      • For the avoidance of doubt, DHHS have published the following: 
        When an individual is doing any exercise or physical activity where they are out of breath or puffing (e.g. jogging or running, but not walking), you must have a face covering on you and wear it when you finish exercising. 
  • Click here for our latest communication regarding Stage 3 Restrictions and what this means for you, our members and guests.

  • Click here for more information on Golf Australia's guidelines to Stage 3 Restrictions. 

Update - 10/07/2020 5:30pm

Stage 3 Restrictions are now in force at Keilor Public Golf Course

Please note  while golf is back in groups of two, we still need your help to keep eachother safe. In line with the most recent Government update, all players must pre-book their round and confirm via ✅ checkbox declaration that they have (1) read the below terms and policies; and (2) will adhere to conditions of our COVID-19 Safety Plan whilst onsite. 

  • Click here for our latest communication regarding Stage 3 Restrictions and what this means for you, our members and guests.

  • Click here for more information on Golf Australia's guidelines to Stage 3 Restrictions. 

FAQ - Stage 3 Restrictions Expand all

What services remain available at Keilor Public Golf Course?

  • ✅ golf on course with 2-ball groups only

  • ✅ takeaway food and beverage only 

  • ✅ 1-on-1 coaching available 

  • ✅ golf cart exemption

    • Golf carts should only be used by a person who has a disability, is over the age of 65, or who can demonstrate that they require one due to having special needs. GA recommends that a medical certificate should be supplied to demonstrate these needs
    • one person per cart limit, unless both riders are household members and both meet the criteria as listed above.
    • Clubs/facilities are required to thoroughly clean the carts before and after each use
  • ❌ otherwise, no equipment hire until further notice (i.e. carts, club hire and/or pull buggies

  • ❌ driving range closed until further notice

  • ❌ practice facilities closed until further notice

Why can't I book in for 18 hole play?

Due to the volume of existing 4-group bookings on our timesheet for the upcoming fortnight, our only solution available is to operate 2 x 9 hole courses and to revert all bookings to nine hole play until further notice. 

We have commenced our discussions with competition clubs and committees, with a view to returning to 18 hole play as soon as practicable. Our policy for 18 hole play and turnaround times during this interim period is: 

  • No player is permitted to book 2 separate 9 hole tee times on the same day 
  • A turnaround time can be secured at check-in on the day of play by members only, and at the complete discretion of our Pro Shop and Management team 
    • i.e. Members and the public retain first access to booking a tee-time, up until 2 hours + 10 minutes prior to that particular tee-time. If that tee-time is open and available at the time that our members check-in, then they will be offered the chance to turnaround in that slot for 18 hole play access
  • No 18 hole play is permitted for public players until further notice  

How do I comply with the terms and policies and conditions of the COVID Safety Plan at Keilor Public Golf Course?

We are confident that our best-practice precautions on course have kept our community as safe as possible since restrictions first commenced in the month of March, 2020. All distancing and hygiene policies enforced to date remain in force, with the following update to conditions from Thursday, 9th July until further notice. 

  • Golf will only be permitted in groups of two 

    • ​If you are found to be in breach of this rule by our course marshal, you will be removed from the golf course immediately 

      • If you are a member, your access to the course will be removed entirely for the remainder of the lockdown period

        • No exceptions 

      • If you are a casual visitor, your details will be requested and located on the booking sheet, and our team will be instructed to refuse bookings for the remainder of the lockdown period 

        • No exceptions 

      • Our operational response in terms of increased booking comms, EDM comms, social media comms and on course signage means that no initial warnings will be offered.

  • Do not arrive at the facility earlier than 10mins prior to your designated tee time 

    • With all practice facilities closed, there is no longer any reason to arrive at our facility early 

      • Rules regarding loitering and socialising remain in force - you have three reasons to be here: 

        • Arriving 

        • Playing Golf 

        • Leaving 

    • A warning register will be kept onsite for both members and casuals customers who continue to arrive too early or loiter post-round 

      • If you receive three warnings, your access to the course will be suspended for the remainder of the lockdown period 

  • No hire equipment or borrowing of equipment 

    • Carts, club hire and pull buggies are no longer permitted 

    • You must not use your own personal cart on course during the lockdown period 

    • You must not share equipment (i.e. clubs, tees, or balls) with playing partners 

  • All practice facilities are closed except for coaching 

    • You must not use the practice green, chipping area or driving range during the nominated lockdown period 

    • If you are found to be in breach of this rule by our course marshal, you will be removed from the golf course immediately

      • Our operational response in terms of increased booking comms, EDM comms, social media comms and on course signage means that no initial warnings will be offered.

  • Failure to maintain 100M social distancing on course

    • Our marshal will be patrolling and controlling this distancing requirement on course

      • Do not hit up on groups 

      • Do not group up. WAIT.

  • Help us to promote the overarching principles of Golf Australia 

    • Our expectation is that you assist us as best as possible in keeping the community safe.

    • If you are found by Management or our course marshal to be behaving in conflict with one of these overarching principles, and behaving in a way that is unsafe but outside the scope of the express rules above, you will be warned. If we are made ware of any further breaches of this nature, your access to the course will be suspended for the remainder of the lockdown period.

What are Golf Australia's overarching principles?

The following are the principles in which these guidelines have been developed on, and how clubs and facilities should act in this crisis.

  1. That the return to sport in these times is a privilege and not a right

  2. Participants need to minimise their time at the venue

  3. Participants need to minimise contact with other people at the venue, fellow participants, and staff alike

  4. Organisations have a responsibility to ensure that congregation of people are not permitted at your facility in alignment with the outdoor mass gathering ban of not more than 20 people in any one place

  5. We all have a responsibility to do everything possible to reduce the risk of transmission of the virus and to ensure that we act appropriately during this crisis.

General - What are we doing to minimise health risks at the course and facilities?

The course and facility will remain vigilant in implementing infection control procedures, including 100% COVID-19 Infection Control Training for our staff, daily cleaning in accordance with DHHS recommendations, the promotion of healthy hygiene habits and making hand sanitiser available for staff and patrons to use.

General - What information and advice will help our members and casual visitors?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection. Follow the information and tips to help improve your safety and wellbeing, from Department of Health website 

General - If I have or am undergoing a period of self-isolation, what happens to my membership?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others. Please contact the team to discuss your free suspensions options.

General - What if I or a group member has traveled recently?

We ask that members, guests, and the general public wishing to access our course adhere to the health and travel declaration and practice good personal hygiene. If they feel unwell, they should not come to the club and instead, seek immediate medical attention. Keeping the course safe is a collective effort from everyone.

Your safety is our number one priority

Prior to Stage 3 Restrictions commencing in Metropolian Melbourne and Mitchell Shire, we enforced the following best-practice precautions to keep the community safe. All operational, density and hygiene policies remain current and in force unless they have been superseded by updated Stage 3 rules as at Thursday, 9th July 2020 (summarised above). 


You will not be permitted to play without a booking. You can book via the app or our website.


Do not arrive earlier than 10 minutes prior to your reserved tee time. If you are early, please wait in your car.


We are only accepting card or online payments.  In the Club house, step to the "O", pay & proceed to wait where instructed by our team.


The practice putting green and adjacent area is closed to the public. It is strictly reserved for use by the 'waiting group'.


Wait for the group ahead of you to commence their walk down the fairway prior to approaching the tee. Practice your social distancing at all times whilst waiting.


Once finished, go straight home. You may purchase take away food or drink on your way out, but you must not congregate or consume in the form of a post-round debrief. Please return to your car as soon as possible in line with our directional signage.


Our plan to manage social distancing, congregation and customer demand

  • You will not be permitted to play golf without a reserved tee time

  • Do not arrive at the clubhouse more than 10 minutes prior to your tee time. If you arrive at the facility earlier, please wait at your car

  • Stand on the “X” and follow the directions of our team members at all times

  • The practice green is closed to the public and only the ‘waiting group’ will be permitted to practice (while waiting to tee off)

  • Maintain 1.5m social distancing at all times with your playing partner (unless you live in the same household)

  • Players are to leave the facility immediately after completing their round

  • Coffee can be purchased takeaway but are not to be consumed in the form of post-round debriefs

  • Our licensed premises will remain closed

  • No photos or presentations are permitted

Note: Management has carried out local risk assessments to inform the structuring of tee intervals, with a view to maximising course access and also complying with congregation limits in and around the clubhouse area. With strict processes enforced between the car park, clubhouse, practice green, and tee, we are endeavouring to create as much access as possible. Whilst access to the course won't feel as relaxed and easy-going as usual, we hope you understand that the safety of our customers is our highest priority.


Our plan to manage hygiene


Our operational response following the Government announcement on 22nd March 2020 (prior to closure) will remain consistent. 



Flags & Holes

  • Either the removal of flag-sticks on course or,

  • Flag-sticks to remain in with a “do not touch the flag-pole” sticker, and a foam insert in the cup to raise the status of the ball once in the hole

  • Removal of all rakes

  • Players are requested to smooth bunkers using their feet or a club and are allowed to take preferred lies

  • Golf carts will be limited to one person per cart and touchpoints sanitised by team members post-use

  • Refer to Management for local rules relating to use of sand buckets and course care initiatives

  • An option will be made available to purchase a personalised sand bucket to keep in your car

  • Removal of other unnecessary touchpoints, including but not limited to: ball washers, shoe cleaners and pins on the practice green

  •  Clear, visible hygiene communications

  •  A robust cleaning schedule

  •  100% cashless transactions

  •  Sanitiser stations

  •  PPE for team members

  •  1.5m social distancing guides

  •  Limits on the number of customers permitted inside at any given time

  •  Ongoing closure of licenced premises and removal of chairs and tables

  • Space users more than one bay apart

  • Remove all rubber tees from the mats

  • Prohibit the use of driver at all times

  • Keep practice to 'irons only' so that balls can be placed from bucket, to bowl, to mat using the club head 

  • Sanitise all range bucket handles upon their return to the Pro Shop

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