COVIDSafe Plan

• You will not be permitted to play golf without a reserved tee time 

  • ⚠️ Communicated with signage at point of entry

• Do not arrive at the clubhouse more than 10 minutes prior to your tee time. If you arrive at the facility earlier, please wait at your car 

  • ⚠️ Communicated in booking confirmation instructions, with signage at point of entry

• Stand on the floor distancing guides and follow the directions of our team members at all times

  • ⚠️ Communicated in booking confirmation instructions, and voiced by staff 

• The practice facilities are closed to the public and only open for golf tuition 

  • ⚠️ Communicated in booking confirmation instructions, roped off and signage

• Maintain 1.5m social distancing at all times with your playing partner (unless you live in the same household) 

  • ⚠️ Communicated in booking confirmation instructions, and voiced by staff 

• Players are to leave the facility immediately after completing their round 

  • ⚠️ Communicated in booking confirmation instructions, and voiced by staff 

• The only exception to this rule is waiting in our designated areas for takeaway food, or dining outdoor once restrictions ease further 

• Until restrictions ease to allow outdoor dining, takeaway food is not to be consumed onsite in the form of post-round debriefs 

• No photos or presentations are permitted, nor any activities that compromise our commitment to a social distancing venue culture 

  • ⚠️ Communicated and voiced by staff in the clubhouse, on course or over the microphone

❗ Note: Management has carried out local risk assessments to inform the structuring of tee intervals, with a view to maximising course access and also complying with congregation limits in and around the clubhouse area. With strict processes enforced between the car park, clubhouse, practice green, and tee, we are endeavouring to create as much access as possible. Whilst access to the course won't feel as relaxed and easy-going as usual, we hope you understand that the safety of our customers is our highest priority.

You are required to wear a face mask every time you leave your house. 😷 Please wear your mask in our clubhouse, and remove it during play if breathing starts to feel difficult. Maintain your social distancing at all times. 

⚠️ Communicated with signage, 'How to wear a mask safely' instructions, and 1 of the 6 items policed as part of the course marshal warning register

​Golf Australia update (22/07/20):

All golfers must wear a face covering or face mask when playing golf in Metro Melbourne, unless they are affected by a relevant medical condition such as breathing difficulties (e.g. Asthma), a serious skin condition on the face, a disability or a mental health condition.

Our operational response since the Victorian State Government announcement on 22nd March 2020 (prior to the initial closure) has been to continually update and develop our response in line with DHHS recommendations.

 ⛳ PRECAUTIONS ON THE COURSE 

Flags & Holes

• Either the removal of flag-sticks on course or,

• Flag-sticks to remain in with a “do not touch the flag-pole” sticker, and a foam insert in the cup to raise the status of the ball once in the hole

Bunkers

• Removal of all rakes

• Players are requested to smooth bunkers using their feet or a club and are allowed to take preferred lies

Equipment

• Golf carts will be limited to one person per cart and touchpoints sanitised by team members post-use

• Refer to Management for local rules relating to use of sand buckets and course care initiatives

• An option will be made available to purchase a personalised sand bucket to keep in your car

• Removal of other unnecessary touchpoints, including but not limited to: ball washers, shoe cleaners and pins on the practice green

•  Clear, visible hygiene communications

•  A robust cleaning schedule in accordance with DHHS guidelines

•  100% cashless transactions

•  Sanitiser stations

•  PPE for team members, including perspex sneeze screens

•  1.5m social distancing floor guides

•  Limits on the number of customers permitted inside at any given time

•  Ongoing closure of licenced premises and removal of chairs and tables

• Space users more than one bay apart

• Remove all rubber tees from the mats

• Prohibit the use of driver at all times, to limit contact with balls

• Keep practice to 'irons only' so that balls can be placed contactless - from bucket, to bowl, to mat using the club head 

• Sanitise all range bucket handles upon their return to the Pro Shop

🏌️ OUR CUSTOMERS

We are not allowing 'blanket group bookings' under one booking name, i.e. 

• Details of all playing partners must be provided, otherwise bookings will be cancelled/deleted 

• When booking online, customers must use the 'Add Player' option and enter specific details of all players who are attending our facility

​We are keeping records of all customer details daily for contact tracing - and in the event a customer (or member of the public) is potentially exposed to COVID-19, our team will follow the incident workflow.

👷 OUR TEAM MEMBERS

We have a strict policy that any staff who feels unwell must stay at home, i.e.

• We promote a culture where staff are encouraged to stay home and get tested even if they only have mild symptoms

• We have a robust plan to immediately close down for cleaning and contact tracing if there is a coronavirus (COVID-19) case 

​We are keeping 'clock in/out' records of all staff daily for contact tracing - and in the event a customer (or member of the public) is potentially exposed to COVID-19, our team will follow the incident workflow.

Join us in stopping the spread of COVID-19! Download COVIDSafe, an app from the Australian Government.

 https://covidsafe.gov.au